Limited In-Person Appointments resume July 6.

As the COVID-19 situation improves in our community, Daya Counselling Centre is delighted to once again offer some in-person counselling appointments.  While much of our service will continue to be offered via telephone or video-call, we know that there are times when in-person sessions are crucial.

If you are current client, your counsellor will review this option with you.  Please note that not all counsellors are offering in-person sessions at this time.

If you are interested in counselling, please call our Reception and Intake team: 519-434-0077.

In-person counselling looks a little different these days as we work together to protect the health of our community. For more information about these differences, please read out Client Information sheet – What to expect at your in person appointment

Before visiting Daya Counselling Centre in person, please be sure you self-screen: SCREENING TOOL for entry to Daya – Version 4 – 11 June 2020




Daya to offer telephone counselling sessions

Most recently updated: 10 am Weds. March 25

The well-being of our clients, staff and visitors is what matters most. In light of current public health concerns with COVID – 19 we are taking action consistent with Health Canada, as well as provincial and local authorities.

Beginning on Monday, March 23, Daya Counselling Centre will be offering service via telephone until further notice.  If you are a current client, your counsellor will be contacting you in the coming days to discuss this option.


Daya will continue to provide compassionate care to our community.  We understand that at this time, people in our community may be feeling an increased sense of anxiety and worry.  Please know that while social distancing is taking place, social connection can take many forms and we encourage people to continue relationships through other means with friends and family.  We also encourage people to use discretion in limiting time spent on media and social media coverage, as this may contribute to increased anxiety.

Resources for online and telephone based support are widely available.  Some are listed on our Resources page.  Please make use of these to support yourself and share with others!





Daya Counselling Centre has moved!

We have moved to a new, larger space where we can offer more service than ever before!  But moving and growing into a 4000+ square foot location is a big project.

How can you help?

Watch.  This one-minute video briefly shares what we are trying to achieve.

One Square Foot

Donate. When you sponsor a square foot for $25.00 you help to create a comfortable, nurturing space for someone seeking counselling.

  • Donate online   Donate Now Through!
  • Download & Print   Donate Now Through!

Donations can be made in honour of someone else (perhaps as a gift for someone on your holiday list?).  Tax receipts will be provided for all donations over $10.

Share.  Sharing our story is incredibly helpful! Daya is a little-known resource in some circles even though we were founded in 1985 and have served more than 10,000 clients in the past ten years alone. Sharing our story may bring us to the attention of others who can donate or to someone who needs the support we offer.  Information to share can be found on Facebook, Twitter, and throughout our website.


Thank you for your support!


About the Move: Frequently Asked Questions

When did Daya move?

Our last day in our previous home was January 16, 2020.  We reopened in our new home on January 22, 2020.

Where has Daya moved?

We are moving to 333 Dufferin Avenue (at the corner of Dufferin Ave and Waterloo St).

Why is Daya moving?

Daya’s new home has more offices, which will allow us to provide more counselling and respond more fully to the level of need in our community.

How do I contact Daya and/or my counsellor after the move?

Daya’s telephone number will remain the same: 519-434-0077.

Reception is reached at extension 1234 or by pressing “0.”

Counsellor telephone extensions have changed slightly.  Please just add a 0 to the end of their old number (e.g., 612  becomes 6120).   You can also reach your counsellor by calling the main agency number and requesting them by name.

Email addresses will also be the same.

Contact Us


“Daya” is a word from the ancient Sanskrit language.  It means compassion. 

We approach counselling with compassion, based on a relationship of understanding and respect.  Our clients have a renewed sense of hope and confidence as they resolve issues, reduce distress, and achieve personal growth.

About Counselling....

All lives have valid and real challenges that can sometimes hold us back from achieving our full potential.  No matter what the issue, counselling can help. Through talk therapy with a professional counsellor in a safe and welcoming environment, we can all improve our emotional health and our ability to deal with stress and challenge in our lives.

We all have…

Room To Grow
Opportunity To Change
Contributions To Make
Potential To Achieve

Counselling: It’s You, Better.

What Our Clients Say

Our goal is to provide the highest quality of care to everyone that needs help regardless of their financial situation.